Terms of service
TERMS OF SERVICE
Welcome to LeafyPaws. These Terms of Service govern your use of the LeafyPaws online store and your purchase of products through our website.
By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website.
1. ABOUT LEAFYPAWS
LeafyPaws is a pet-care brand operated by Elysius Biopharma Private Limited.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, prices, availability, and other information displayed on the website are accurate and up to date.
Product images are provided for representation and actual product appearance, packaging, colour, or size may vary slightly.
We reserve the right to update product information, pricing, availability, and specifications at any time without prior notice.
3. ORDERS
When you place an order through our website, you agree to provide accurate and complete information required to process and deliver your order.
An order is considered accepted only after confirmation by LeafyPaws.
We reserve the right to cancel or refuse an order in circumstances including product unavailability, incorrect pricing or product information, suspected fraudulent activity, or other operational reasons.
If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method, where technically possible.
4. PRICING AND PAYMENT
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Payment must be completed using the payment methods made available at checkout.
For Cash on Delivery orders, payment is required at the time of delivery.
5. SHIPPING AND DELIVERY
Orders are shipped to serviceable locations within India.
Estimated delivery timelines and applicable shipping charges are displayed during the checkout process or communicated with the order.
Delivery timelines may be affected by circumstances outside our reasonable control, including courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Please refer to our Shipping Policy for further information.
6. RETURNS, REPLACEMENTS AND REFUNDS
Returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy.
Because LeafyPaws products include edible pet treats and chews, opened, used, consumed, or tampered products may not be eligible for return.
7. RESPONSIBLE USE OF PRODUCTS
LeafyPaws products are intended for dogs and should be used according to the product instructions.
Pet parents should supervise their dogs while they are chewing and provide fresh drinking water.
Customers are responsible for selecting products appropriate for their dog's size, age, chewing behaviour, and individual needs.
If your dog has a specific medical condition, dietary restriction, allergy, or other health concern, consult your veterinarian before introducing a new treat or chew.
8. WEBSITE USE
You agree not to misuse this website, attempt to gain unauthorized access to any part of the website, interfere with its operation, or use its content for unlawful purposes.
9. INTELLECTUAL PROPERTY
All content on the LeafyPaws website, including logos, trademarks, product images, photographs, text, graphics, designs, and other materials, belongs to or is used by LeafyPaws/Elysius Biopharma Private Limited and may not be reproduced, copied, modified, or distributed without prior written permission.
10. THIRD-PARTY SERVICES
Our website may use third-party services such as payment gateways, courier partners, analytics services, and other service providers. Your use of such services may also be subject to their respective terms and policies.
11. LIMITATION OF LIABILITY
To the extent permitted by applicable law, LeafyPaws shall not be responsible for losses arising from circumstances beyond our reasonable control, including delays caused by third-party service providers.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
12. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The updated version will be published on this website with the revised effective date, where applicable.
13. GOVERNING LAW
These Terms of Service shall be governed by the applicable laws of India.
14. CONTACT US
For questions regarding these Terms of Service or your order, please contact:
Email: info@leafypaws.in
Phone: +91 9243018266
Website: www.leafypaws.in